For many families in the United States, receiving an Electronic Benefits Transfer (EBT) card represents much more than just plastic: it is the opportunity to acquire nutritious food and the peace of mind of having financial support in difficult times that can occur at any time.
Each purchase, each receipt, is a reminder of the importance of this support, however, this can be interrupted by an unexpected obstacle, if suddenly the message “restricted status” appears on the card. Therefore, here we explain the possible reasons for this status and provide you with the information to help you solve this problem.
Why can the EBT card be restricted?
EBT cards can be affected by a number of factors which, by understanding the root cause, can be addressed. Some of the most common factors that can contribute to EBT card restriction are:
- Incorrect or incomplete request information.
- Verification problems or missing documentation.
- Exceeding benefit limits or transaction frequency.
- Card expiration or replacement.
- Suspected fraud or unauthorized activity.
- State-specific program requirements or changes.
- Even though the EBT card has been restricted
According to the US Department of Agriculture (USDA), which oversees the SNAP program, verification of applicant information is critical to ensuring the integrity of the program.
How to prevent future restrictions on your EBT card?
To avoid future restrictions on EBT cards, cardholders can take preventive measures such as:
- Keep the app information up to date and accurate.
- Respond promptly to requests for verification or documentation.
- Monitor EBT card transactions and report any suspicious activity.
- Familiarize yourself with the requirements and changes of each state’s specific program.
How to check your EBT card balance
- Check the store receipt where you buy food: Most of them print the balance on the receipts.
- Check the status of the account with the mobile app to manage benefits and check the balance.
- Find a SNAP office near you to ask about your balance.
If you have problems with your EBT card, you should contact your local social services office or benefits administrator for assistance and to resolve the issue as soon as possible.
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